Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app.

1. Information We Collect

We collect the following types of information when you use our app:

• Personal Information: Full name (First name, Last name), Email address, Phone number, Date of birth, Gender, Height and weight, Target weight, Current body composition, Desired body composition, Any fluid restrictions, Password (for account security).
• Usage Data: Information about how you use the app, including features accessed and time spent.
• Device Information: Data about your device, such as IP address, operating system, browser type, and device type.
• Payment Information: For users who make payments, we may collect billing details such as payment method and transaction history. This is handled securely through our third-party payment gateway provider.

2. How We Use Your Information

• To provide and improve the app’s features and services.
• To communicate with you about account-related information, updates, promotions, and support.
• To process payments and manage billing.
• To analyze usage patterns to improve user experience.
• To comply with legal requirements and fulfill any legal obligations.

3. How We Protect Your Information

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. These measures include encryption, secure servers, and restricted access protocols. However, please note that no method of transmission over the internet is completely secure.

4. Sharing Your Information

We do not sell your personal information. We may share your information with trusted third-party service providers for the purpose of:

• Processing payments.
• Providing customer support services.
• Enhancing and improving the app’s features and services.
• Complying with legal or regulatory requirements.

All third-party partners are required to handle your personal data in accordance with applicable laws and regulations.

5. Your Choices

You have the right to:

• Update or delete your personal information via your account settings.
• Opt-out of receiving promotional emails and communications by following the unsubscribe instructions in the emails.
• Access or request a copy of the personal information we hold about you.

6. Children’s Privacy

Our app is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete that information.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you through the app or via email.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@desaconsulting.com.au.